Ngaphakathi kwiindawo zokuhlala ezixakekileyo, kukho utshintsho oluzolileyo oluvelayo. Ukuhlolwa kohlalutyo lobuntu kutshintsha ngokufihlakeleyo imikhwa yemihla ngemihla yobomi baseofisini. Njengoko oogxa beqala ukucacisa "iiphasiwedi" zobuntu bomnye nomnye, ezo ngxabano zincinci ezazikade zigxekwa—njengomkhwa we-Colleague A wokuphazamisa, ukufuna ngokungapheliyo kwe-Colleague B ukugqibelela, okanye ukuthula kwe-Colleague C kwiintlanganiso—ngequbuliso ziba nentsingiselo entsha ngokupheleleyo. Ezi mahluko zincinci azisayi kuba zizinto nje ezicaphukisayo emsebenzini; endaweni yoko, ziba zizixhobo zokufunda ezinomdla, zenza intsebenziswano yeqela ibe lula kwaye ibe mnandi ngokungalindelekanga.
I. Ukuvula "iKhowudi yoBuntu": Ukungqubana kuba yindawo yokuqala yokuqonda, hayi ukuphela
- Ukusuka Ekungaqondini Okungachanekanga ukuya Ekuguquleni Ikhowudi: USarah waseMarketing wayesoloko exhalabile—de akutolike njengento engasebenzisaniyo—xa uAlex waseTech ethule ngexesha leengxoxo zeprojekthi. Emva kokuba iqela lifunde ngokucwangcisiweyo izixhobo zokuhlalutya ubuntu (ezifana nemodeli yeDISC okanye iziseko zeMBTI), uSarah waqonda ukuba uAlex usenokuba luhlobo lwe-"Analytical" (iHigh C okanye i-Introverted Thinker), efuna ixesha elaneleyo lokucubungula ngaphakathi ngaphambi kokufaka ulwazi oluxabisekileyo. Ngaphambi kwentlanganiso enye, uSarah wathumela amanqaku engxoxo kuAlex ngenkuthalo. Isiphumo? UAlex akazange athathe inxaxheba kuphela ngokukhutheleyo kodwa wacebisa ukuphuculwa kwesitshixo umphathi weprojekthi akubize ngokuba “lixesha lokutshintsha.” “Kwakungathi kukufumana isitshixo,” wacinga uSarah. “Ukuthula akuselulo udonga, kodwa lucango olufuna umonde ukuze luvuleke.”
- Ukutshintsha Unxibelelwano: UMike, “uvulindlela onomdla” weqela lentengiso (High D), waphumelela kwizigqibo ezikhawulezileyo waza wafikelela ngqo kwingongoma. Oku kwakusoloko kumxaka uLisa, inkokheli yenkonzo yabathengi enesitayile “esiqinileyo” (High S), owayexabisa ukuvumelana. Uhlalutyo lobuntu lwakhanyisa umahluko wabo: Umnqweno kaMike wokufumana iziphumo kunye nokugxila kukaLisa kubudlelwane kwakungekuko okulungileyo okanye okungalunganga. Iqela lazisa “amakhadi okukhetha unxibelelwano” ukucacisa iindawo zokuthuthuzela. Ngoku, uMike ucela oku: “Lisa, ndiyazi ukuba uyayixabisa imvisiswano yeqela; uthini umbono wakho ngempembelelo yesi siphakamiso kumava omthengi?” ULisa uphendula athi: “Mike, ndifuna ixesha elingakumbi lokuvavanya ukuba kunokwenzeka na; ndiza kuba nempendulo ecacileyo ngo-3 PM.” Ukungqubana kwehla kakhulu; ukusebenza kakuhle kwanda.
- Ukwakha Imbono Yamandla: Iqela loyilo lalidla ngokungqubana phakathi kokwahluka kobuchule (umz., iimpawu ezingabonakaliyo zabayili) kunye nokuchaneka okufunekayo ukuze kuphunyezwe (umz., iimpawu ze-S/Sensing zabaphuhlisi). Ukumapha iiprofayili zobuntu beqela kwakhuthaza ingqondo "yokuxabisa amandla ahambelanayo". Umphathi weprojekthi ngabom wavumela iingqondo zobuchule ukuba zikhokele izigaba zokucamngca, ngelixa amalungu agxile kwiinkcukacha athatha inyathelo ngexesha lokwenziwa, eguqula "amanqaku okungqubana" abe "amanqaku okunikezelana" ngaphakathi komsebenzi. Ingxelo yeMicrosoft ye-2023 Work Trend igxininisa ukuba amaqela "anovelwano" oluqinileyo kunye "nokuqonda iindlela ezahlukeneyo zomsebenzi" abona amazinga empumelelo yeprojekthi ephezulu ngama-34%.
II. Ukuguqula "Intsebenziswano Yomsebenzi" ibe "Iklasi Eyonwabisayo": Ukwenza Ukusila Kwemihla Ngemihla Kube Yinjini Yokukhula
Ukudibanisa uhlalutyo lobuntu kwindawo yokusebenza kudlula ingxelo yovavanyo oluqhutywa kube kanye. Kufuna ukuziqhelanisa okuqhubekayo, okusekelwe kumxholo apho ukufunda kwenzeka ngokwendalo ngokusebenzisana ngokoqobo:
- Umdlalo othi “Ukuqwalasela Ubuntu Bemini”: Enye inkampani yobuchule ibamba i-“Personality Moment Share” rhoqo ngeveki, engacwangciswanga. Umthetho ulula: yabelana ngokuziphatha komntu osebenza naye obonwe ngaloo veki (umz., indlela umntu asombulula ngayo ingxabano ngobuchule okanye aqhuba intlanganiso ngempumelelo) kwaye unike ingcaciso enobubele nesekelwe kubuntu. Umzekelo: “Ndiqaphele ukuba uDavid akazange othuke xa umthengi etshintsha iimfuno ngomzuzu wokugqibela; ngoko nangoko wadwelisa imibuzo ephambili (uhlalutyo lwe-High C oluqhelekileyo!). Yinto endinokuyifunda kuyo!” Oku kwakha ukuqonda kwaye kuqinisa ukuziphatha okuhle. UMlawuli we-HR uWei Wang uqaphela: “Olu luhlu lwempendulo oluhle lwenza ukufunda kube lula kodwa kube yinto ekhumbulekayo.”
- Iziganeko "zokutshintshana kwendima": Ngexesha lokujonga emva kweprojekthi, amaqela alingisa iimeko eziphambili ngokusekelwe kwiimpawu zobuntu. Umzekelo, umntu othetha ngqo usebenzisa ulwimi oluxhasayo kakhulu (i-High S), okanye ilungu eligxile kwinkqubo lizama ukuqiqa ngengqondo ngokungacwangciswanga (ukulinganisa i-High I). Iqela le-IT eTokyo lifumanise ukuba ixhala emva kokuzilolonga malunga "notshintsho olungacwangciswanga" lehle ngama-40%. "Ukuqonda 'isizathu' esingasemva kokuziphatha komntu kuguqula izikhalazo zibe lulwazi kunye novavanyo," utshilo uMphathi weQela uKentaro Yamamoto.
- Isixhobo se "Ulwimi lweNtsebenziswano": Yenza "iSikhokelo soBuntu-iNtsebenziswano" esijoliswe kwiqela elithile esinamabinzana namacebiso asebenzayo. Imizekelo: "Xa ufuna isigqibo esikhawulezileyo esivela kwi-High D: Gxila kwiinketho eziphambili kunye nexesha lokugqibela. Xa uqinisekisa iinkcukacha nge-High C: Yiba nedatha elungisiweyo. Ukufuna izimvo ezivela kwi-High I: Vumela indawo eyaneleyo yokucinga. Ukunika i-High S ukwakha ubudlelwane: Nika ukuthembana okupheleleyo." Inkampani entsha yaseSilicon Valley ifake esi sikhokelo kwiqonga layo langaphakathi; abasebenzi abatsha basebenza ngaphakathi kweveki, benciphisa ixesha lokungena kwiqela ngama-60%.
- Iindibano zokusebenzela “zokutshintsha iingxabano”: Xa kuvela ingxabano encinci, ayisaphepheki kodwa isetyenziswa njengesifundo sexesha langempela. Ngomququzeleli (okanye ilungu leqela eliqeqeshiweyo), iqela lisebenzisa isakhelo sobuntu ukusombulula oku: “Kwenzeke ntoni?” (Iinyani), “Singayibona njani le nto?” (Izihluzi zobuntu), “Yintoni injongo yethu efanayo?”, kunye “Singayilungisa njani indlela yethu ngokusekelwe kwiindlela zethu?” Inkampani yokubonisana yaseShanghai esebenzisa le ndlela yanciphisa ixesha eliqhelekileyo leentlanganiso zenyanga ezidibanisa amasebe kwaye yabona ulwaneliseko olukhulu kakhulu lwezisombululo.
III. Intsebenziswano Egudileyo kunye noQhagamshelwano Olunzulu: Umahluko Weemvakalelo Ongaphaya Kokusebenza Kakuhle
Iingenelo zokuguqula unxibelelwano lwendawo yokusebenza lube "ligumbi lokufundela elimnandi" zidlulela ngaphaya kweenkqubo ezilula:
- Inzuzo Yokusebenza Okubonakalayo: Ixesha elincinci elichithwa kwiingxabano, unxibelelwano olungasebenziyo, kunye nokuphelelwa yimvakalelo. Amalungu eqela afumana "indawo entle" yokusebenzisana neentlobo ezahlukeneyo ngokukhawuleza. Uphando lukaMcKinsey lubonisa ukuba amaqela anokhuseleko oluphezulu lwengqondo anyusa imveliso ngaphezulu kwama-50%. Uhlalutyo lobuntu sisiseko esibalulekileyo solu khuseleko.
- Ukuvula Izinto Ezintsha: Ukuziva uqondwa kwaye wamkelekile kunika amalungu amandla (ingakumbi abantu abangengobantu abalawulayo) ukuba baveze izimvo ezahlukeneyo. Ukuqonda umahluko kuvumela amaqela ukuba adibanise ngcono iimpawu ezibonakala ziphikisana—iingcamango ezingqongqo kunye novavanyo oluqinileyo, iimvavanyo ezinesibindi kunye nokusebenza ngokuthe ngcembe—okukhuthaza ukuveliswa kwezinto ezintsha okusebenzayo. “Inkcubeko yokuvelisa izinto ezintsha” edumileyo ye-3M igxininisa kakhulu indlela yokucinga eyahlukeneyo kunye nokubonakalisa ngokukhuselekileyo.
- Ukuqinisa ukuthembana nokuba yinxalenye yabantu: Ukwazi "ingqiqo" esemva kweendlela zokuziphatha zoogxa kunciphisa kakhulu ukutyholana. Ukuqonda "ukucotha" kukaLisa njengokucokisa, "ukuthula" kuka-Alex njengokucinga okunzulu, kunye "nokuthe ngqo" kukaMike njengokufuna ukusebenza kakuhle kwakha ukuthembana okunzulu. Oku "kuqonda" kukhulisa ukhuseleko oluqinileyo lwengqondo kunye nokuba yinxalenye yeqela. Iprojekthi kaGoogle i-Aristotle ichonge ukhuseleko lwengqondo njengophawu oluphambili lwamaqela asebenza kakuhle.
- Ukuphakamisa Ulawulo: Abaphathi abasebenzisa uhlalutyo lobuntu bafezekisa "ubunkokeli obuzimeleyo" bokwenyani: Ukubeka iinjongo ezicacileyo kwabo bafuna imingeni (High D), ukudala iindawo ezixhasayo kwabo bakhetha ukuvumelana (High S), ukubonelela ngamaqonga eetalente zokuyila (High I), kunye nokubonelela ngedatha eyaneleyo kwiingcali zohlalutyo (High C). Ubunkokeli butshintsha ukusuka ekubeni yinto enye ukuya ekuxhobiseni ngokuchanekileyo. I-CEO eyaziwayo uJack Welch ugxininise wathi: "Umsebenzi wokuqala wenkokeli kukuqonda abantu bayo nokubanceda baphumelele."
IV. Isikhokelo Sakho Esisebenzayo: Ukuqalisa "Uphando Lobuntu" Emsebenzini Wakho
Ungawungenisa njani ngempumelelo lo mbono kwiqela lakho? Amanyathelo aphambili aquka:
- Khetha Isixhobo Esifanelekileyo: Qala ngeemodeli zakudala (i-DISC yeendlela zokuziphatha, i-MBTI yeendlela zokukhetha zengqondo) okanye izikhokelo zanamhlanje ezilula. Ingqwalasela ikukuyiqonda umahluko, kungekhona ukulebhelisha.
- Beka Iinjongo Ezicacileyo Kwaye Ukhuthaze Ukhuseleko: Gxininisa ukuba isixhobo "sokuphucula ukuqonda kunye nentsebenziswano," kungekhona ukugweba okanye ukubetha abantu ngenqindi. Qinisekisa ukuba uthatha inxaxheba ngokuzithandela kunye nokhuseleko lwengqondo.
- Uqeqesho loBugcisa kunye nokufunda okuqhubekayo: Qala ngokufuna umququzeleli onobuchule. Kamva, khulisa "iiNxusa zoBambiswano loBuntu" zangaphakathi ukuze wabelane rhoqo.
- Gxila kwiindlela zokuziphatha kunye neemeko zokwenyani: Soloko uqhagamshela ithiyori kwiimeko zomsebenzi ezisebenzayo (unxibelelwano, ukwenza izigqibo, ingxabano, ukudluliselana). Khuthaza ukwabelana ngemizekelo ebonakalayo kunye neengcebiso ezinokusetyenziswa.
- Khuthaza ukuziqhelanisa kunye nempendulo: Khuthaza ngenkuthalo ukusebenzisa ulwazi kwiindlela zokwenza izinto zemihla ngemihla. Misela iindlela zokuphendula ukuze uphucule iindlela zokwenza izinto. Idatha ye-LinkedIn ibonisa ukuba ukusetyenziswa kwezifundo "zezakhono zokuBambisana kweQela" kunyuke ngaphezu kwama-200% kwiminyaka emibini edlulileyo.
Njengoko i-AI itshintsha indlela esebenza ngayo, izakhono zomntu ezikhethekileyo—ukuqonda, uvelwano, kunye nentsebenziswano—ziya kuba zizakhono ezingundoqo ezingenakutshintshwa. Ukudibanisa uhlalutyo lobuntu kwiintsebenziswano zemihla ngemihla yimpendulo yokuqalisa kolu tshintsho. Xa ukuthula okufutshane kwintlanganiso kungavusi ixhala kodwa kuqaphela ingcinga enzulu; xa “ukuzingisa” komntu osebenza naye ngeenkcukacha kubonwa kungekuko ukugxeka kodwa njengokukhusela umgangatho; xa impendulo ecacileyo ilimaza kancinci kwaye iphula imiqobo ngakumbi—indawo yokusebenza idlula indawo yentengiselwano. Iba yindawo yokufundela ephilayo yokuqonda kunye nokukhula okufanayo.
Olu hambo, oluqala "ngokucacisa omnye nomnye," ekugqibeleni luhlanganisa uthungelwano oluqinileyo nolufudumeleyo lwentsebenziswano. Luguqula yonke indawo yokungqubana ibe lilitye lokunyathela inkqubela phambili kwaye lufaka yonke intsebenziswano kunye namandla okukhula. Xa amalungu eqela engasebenzi nje ecaleni komnye kodwa eqondana ngokwenene, umsebenzi udlula uluhlu lwemisebenzi. Luba luhambo oluqhubekayo lokufunda kunye kunye nokuchumana. Olu lusenokuba licebo lobulumko lokusinda kwindawo yokusebenza yanamhlanje: ukucoca okuqhelekileyo kube kokungaqhelekanga ngamandla okuqonda okunzulu. #IiNdawo zoMsebenzi #Ubuntu eMsebenzini #Intsebenziswano yeQela #Ingqondo yoKhula #Inkcubeko yaseMsebenzini #Uphuhliso lobuNkokheli #Ubukrelekrele beemvakalelo #Ikamva lomsebenzi #Iindaba zikaGoogle
Ixesha lokuthumela: Agasti-05-2025