Ngaphakathi kwezindawo zokuhlala ezimatasa, kuvela inguquko ethule. Ukuhlola ukuhlaziywa kobuntu kushintsha ngobuqili imigqi yansuku zonke yokuphila kwehhovisi. Njengoba ozakwabo beqala ukuqagela “amaphasiwedi” obuntu bomunye nomunye, lawo macala amancane ayekade egxekwa—njengomkhuba woMlingani A wokuphazamisa, ukuphishekela okungapheli koMlingani B wokuphelela, noma ukuthula koMlingani C emihlanganweni—ngokuzumayo kuba nencazelo entsha ngokuphelele. Lo mehluko ocashile awusabi yizinto ezicasulayo emsebenzini; kunalokho, uba yizinto zokufunda eziphila kahle, okwenza ukubambisana kweqembu kube lula kakhulu futhi kube mnandi ngisho nangokungalindelekile.
I. Ukuvula “Ikhodi Yobuntu”: Ukungezwani Kuba Yisiqalo Sokuqonda, Hhayi Isiphetho
- Kusukela Ekungaqondini Okungalungile Kuya Ekuchazeni Ikhodi: USarah waseMarketing wayevame ukuzizwa ekhathazekile—ngisho nokukuchaza njengokungabambisani—lapho u-Alex waseTech ethule ngesikhathi sezingxoxo zephrojekthi. Ngemva kokuba ithimba lifunde ngokuhlelekile amathuluzi okuhlaziya ubuntu (njengemodeli ye-DISC noma izisekelo ze-MBTI), uSarah waqaphela ukuthi u-Alex angaba uhlobo olujwayelekile “lokuhlaziya” (i-High C noma i-Introverted Thinker), oludinga isikhathi esanele sokucubungula kwangaphakathi ngaphambi kokufaka ulwazi olubalulekile. Ngaphambi komhlangano owodwa, uSarah wathumela amaphuzu engxoxo ku-Alex ngokuzikhandla. Umphumela? U-Alex akazange ahlanganyele kuphela ngenkuthalo kodwa waphakamisa ukulungiswa okuyisihluthulelo umphathi wephrojekthi akubize ngokuthi “indawo yokushintsha.” “Kwakuzwakala sengathi ukuthola isihluthulelo,” kucabanga uSarah. “Ukuthula akuseyona udonga, kodwa kungumnyango odinga isineke sokuvuleka.”
- Ukushintsha Ukuxhumana: UMike, “iphayona elizimisele” leqembu lokuthengisa (High D), wachuma ngezinqumo ezisheshayo futhi waqonda ngqo ephuzwini. Lokhu kwakuvame ukumqeda amandla uLisa, umholi wenkonzo yamakhasimende onesitayela “esiqinile” (High S), owayebheka ukuvumelana. Ukuhlaziywa kobuntu kwakhanyisa umehluko wabo: Isifiso sikaMike semiphumela kanye nokugxila kukaLisa ebudlelwaneni kwakungeyona into elungile noma engalungile. Ithimba lethule “amakhadi okukhetha ukuxhumana” ukuze kucaciswe izindawo zokududuzeka. Manje, uMike ufaka izicelo: “Lisa, ngiyazi ukuthi uyakwazisa ukuvumelana kweqembu; uthini umbono wakho ngomthelela walesi siphakamiso kokuhlangenwe nakho kweklayenti?” ULisa uyaphendula: “Mike, ngidinga isikhathi esengeziwe sokuhlola ukuthi kungenzeka yini; ngizoba nempendulo ecacile ngo-3 ntambama.” Ukungezwani kwehla kakhulu; ukusebenza kahle kwanda.
- Ukwakha Umbono Wamandla: Ithimba labaklami lalivame ukungqubuzana phakathi kokwehluka kokudala (isib., izici ezingabonakali zabaklami) kanye nokunemba okudingekayo ukuze kwenziwe (isib., izici ze-S/Sensing zabaklami). Ukudweba amaphrofayili obuntu beqembu kwakhuthaza umqondo "wokwazisa amandla ahambisanayo". Umphathi wephrojekthi ngamabomu wavumela izingqondo zokudala ukuthi zihole izigaba zokucabanga, kuyilapho amalungu agxile emininingwaneni ethatha izintambo ngesikhathi sokwenza, eguqula "amaphuzu okungqubuzana" abe "amaphuzu okudluliselana" ngaphakathi komsebenzi. Umbiko Wendlela Yomsebenzi ka-2023 we-Microsoft uqokomisa ukuthi amaqembu "anozwela" oluqinile kanye "nokuqonda izitayela ezahlukene zomsebenzi" abona amazinga empumelelo yephrojekthi ephezulu ngo-34%.
II. Ukuguqula "Ukusebenzisana Emsebenzini" kube "Ikilasi Elijabulisayo": Ukwenza Ukugaya Kwansuku Zonke Kube Yinjini Yokukhula
Ukuhlanganisa ukuhlaziywa kobuntu endaweni yokusebenza kudlulela ngale kombiko wokuhlola okwenziwa kanye kuphela. Kudinga ukuzijwayeza okuqhubekayo, okusekelwe kumongo lapho ukufunda kwenzeka ngokwemvelo ngokusebenzisana kwangempela:
- Umdlalo othi “Ukuqaphela Ubuntu Bosuku”: Inkampani eyodwa yokudala ibamba umhlangano wamasonto onke ongahlelekile othi “Ukwabelana Ngesikhashana Sobuntu.” Umthetho ulula: yabelana ngokuziphatha komuntu osebenza naye okubonwe kulelo sonto (isib. indlela umuntu axazulule ngayo ingxabano ngobuchule noma aqondise umhlangano ngempumelelo) bese unikeza incazelo enomusa nesekelwe ebuntwini. Isibonelo: “Ngiphawulile ukuthi uDavid akazange ethuke lapho iklayenti lishintsha izidingo ngomzuzu wokugcina; ngokushesha wabala imibuzo ebalulekile (ukuhlaziywa kwe-High C yakudala!). Yilokho engingakufunda kukho!” Lokhu kwakha ukuqonda futhi kuqinisa ukuziphatha okuhle. Umqondisi we-HR uWei Wang uyaphawula: “Lolu chungechunge lwempendulo oluhle lwenza ukufunda kube lula kodwa kukhumbuleke ngokujulile.”
- Izimo "Zokushintshana Kwezindima": Ngesikhathi sokuhlola emuva kwephrojekthi, amaqembu alingisa izimo ezibalulekile ngokusekelwe ezicini zobuntu. Isibonelo, umuntu oxhumana ngqo usebenzisa ulimi olusekela kakhulu (i-High S), noma ilungu eligxile enqubweni lizama ukucabanga ngokuzenzakalelayo (ukulingisa i-High I). Ithimba le-IT eTokyo lithole ukuthi ukukhathazeka ngemva kokuzivocavoca "ngezinguquko ezingahleliwe" kwehle ngo-40%. "Ukuqonda 'isizathu' ngemuva kokuziphatha komuntu kuguqula izikhalazo zibe ilukuluku kanye nokuhlola," kusho uMholi Weqembu uKentaro Yamamoto.
- Ithuluzi Lokusebenza “Lolimi Lokubambisana”: Dala “Umhlahlandlela Wobuntu Nokubambisana” oqondene neqembu onemisho namathiphu asebenzayo. Izibonelo: “Uma udinga isinqumo esisheshayo esivela ku-High D: Gxila ezinkethweni eziyinhloko kanye nezinsuku zokugcina. Lapho uqinisekisa imininingwane nge-High C: Yiba nedatha elungile. Ukufuna imibono evela ku-High I: Vumela isikhala esanele sokucabanga. Ukunikeza ukwakhiwa kobudlelwano ku-High S: Nikeza ukwethenjwa okugcwele.” Iqembu elisha laseSilicon Valley lifake lo mhlahlandlela epulatifomu yalo yangaphakathi; abaqashi abasha baqala ukusebenza phakathi nesonto, benciphisa isikhathi sokufaka iqembu ngo-60%.
- Ama-Workshop “Okuguqulwa Kwengxabano”: Uma kuvela ukungezwani okuncane, akusagwenywa kodwa kusetshenziswa njengesifundo sesikhathi sangempela. Ngomxhumanisi (noma ilungu leqembu eliqeqeshiwe), ithimba lisebenzisa uhlaka lobuntu ukuze lichaze: “Kwenzekeni?” (Amaqiniso), “Singakubona kanjani lokhu ngakunye?” (Izihlungi zobuntu), “Uyini umgomo wethu ohlanganyelwe?”, kanye nokuthi “Singayilungisa kanjani indlela yethu ngokusekelwe ezindleleni zethu?” Inkampani yokubonisana yaseShanghai esebenzisa le ndlela yanciphisa ubude obumaphakathi bemihlangano yanyanga zonke yeminyango eyahlukene futhi yabona ukwaneliseka okukhulu kwezixazululo.
III. Ukubambisana Okubushelelezi Nokuxhumana Okujulile: Izinkinga Zemizwa Ezingaphezu Kokusebenza Kahle
Izinzuzo zokuguqula ukusebenzisana emsebenzini kube “igumbi lokufundela elijabulisayo” zidlulela ngale kwezinqubo ezilula:
- Izinzuzo Zokusebenza Kahle Ezibonakalayo: Isikhathi esincane esichithwa ekungaqondani, ukuxhumana okungasebenzi kahle, kanye nokuphelelwa yithemba ngokomzwelo. Amalungu eqembu athola "indawo enhle" yokusebenzisana nezitayela ezahlukahlukene ngokushesha. Ucwaningo lweMcKinsey lubonisa ukuthi amaqembu anokuphepha okuphezulu kwengqondo akhulisa umkhiqizo ngaphezu kuka-50%. Ukuhlaziywa kobuntu kuyisisekelo esibalulekile salokhu kuphepha.
- Ukuvula Izinto Ezintsha: Ukuzizwa uqondwa futhi wamukelekile kunika amalungu amandla (ikakhulukazi abantu abangebona abanamandla) okuveza imibono eyahlukene. Ukuqonda umehluko kuvumela amaqembu ukuthi ahlanganise kangcono izici ezibonakala ziphikisana—imibono eqinile nokuhlola okuqinile, izivivinyo ezinesibindi kanye nokusebenza okuqhubekayo—okukhuthaza izinto ezintsha ezisebenziseka kalula. “Isiko lokusungula izinto ezintsha” elidumile le-3M ligcizelela kakhulu ukucabanga okuhlukahlukene kanye nokuveza okuphephile.
- Ukujulisa Ukwethembana Nokuba Ngumnikazi: Ukwazi “ingqondo” ngemuva kokuziphatha kozakwethu kunciphisa kakhulu ukusola komuntu siqu. Ukuqaphela “ukuphuza” kukaLisa njengokungashwampuluzi, “ukuthula” kuka-Alex njengokucabanga okujulile, kanye “nokuqondile” kukaMike njengokufuna ukusebenza kahle kwakha ukwethembana okujulile. Lokhu “kuqonda” kukhulisa ukuphepha kwengqondo okuqinile kanye nokuba ngumnikazi weqembu. I-Project Aristotle ka-Google ithole ukuphepha kwengqondo njengophawu oluphambili lwamaqembu asebenza kahle kakhulu.
- Ukuphakamisa Ukuphathwa: Abaphathi abasebenzisa ukuhlaziywa kobuntu bafeza “ubuholi obuzimele” bangempela: Ukubeka imigomo ecacile yabantu abafuna izinselelo (High D), ukudala izindawo ezisekelayo zabantu abathanda ukuzwana (High S), ukuhlinzeka ngamapulatifomu ethalente lokudala (High I), kanye nokunikeza idatha eyanele kochwepheshe bokuhlaziya (High C). Ubuholi bushintsha busuka ekubeni obufanela bonke bube namandla aqondile. I-CEO edumile uJack Welch ugcizelele: “Umsebenzi wokuqala womholi ukuqonda abantu bakhe nokubasiza baphumelele.”
IV. Umhlahlandlela Wakho Owusizo: Ukuqalisa "Ukuhlola Ubuntu" Emsebenzini Wakho
Ungawufaka kanjani ngempumelelo lo mqondo eqenjini lakho? Izinyathelo ezibalulekile zifaka:
- Khetha Ithuluzi Elifanele: Qala ngamamodeli akudala (i-DISC yezitayela zokuziphatha, i-MBTI yezintandokazi zengqondo) noma izinhlaka zesimanje ezilula. Ukugxila kukuqonda umehluko, hhayi ukulebula.
- Beka Imigomo Ecacile Futhi Ukhuthaze Ukuphepha: Gcizelela ukuthi ithuluzi “lithuthukisa ukuqonda nokusebenzisana,” hhayi ukwahlulela noma ukushaya abantu ngesibhakela. Qinisekisa ukuthi ukuzibandakanya ngokuzithandela kanye nokuphepha kwengqondo.
- Ukusiza Ochwepheshe Nokufunda Okuqhubekayo: Qala ngokufaka umsizi onekhono. Kamuva, hlakulela “Amanxusa Okubambisana Kobuntu” angaphakathi ukuze wabelane njalo.
- Gxila Ekuziphatheni Nasezimweni Zangempela: Xhumanisa njalo ithiyori nezimo zomsebenzi ezisebenzayo (ukuxhumana, ukwenza izinqumo, ukungqubuzana, ukudluliselana). Khuthaza ukwabelana ngezibonelo eziqondile namathiphu angasetshenziswa.
- Khuthaza Ukuzijwayeza Nokuphendula: Khuthaza ngenkuthalo ukusebenzisa ukuqonda ekusebenzisaneni kwansuku zonke. Misa izindlela zokuphendula ukuze uthuthukise izindlela. Idatha ye-LinkedIn ikhombisa ukuthi ukusetshenziswa kwezifundo "Zamakhono Okubambisana Kwethimba" kukhuphuke ngaphezu kuka-200% eminyakeni emibili edlule.
Njengoba i-AI ishintsha ukusebenza, amakhono abantu ahlukile—ukuqonda, uzwela, kanye nokubambisana—aphenduka amakhono ayisisekelo angenakuguqulwa. Ukuhlanganisa ukuhlaziywa kobuntu ekusebenzisaneni kwansuku zonke kuyimpendulo esebenzayo kulolu shintsho. Lapho ukuthula okufushane emhlanganweni kungavusi ukukhathazeka kodwa ukuqaphela umcabango ojulile; lapho “ukukhathalela” komuntu osebenza naye ngemininingwane kubhekwa njengokungagxeki kodwa njengokuvikela ikhwalithi; lapho impendulo engacacile ilimaza kancane futhi iphula izithiyo kakhulu—indawo yokusebenza idlula indawo yokuthengiselana. Iba yiklasi eliqhakazile lokuqonda nokukhula kokubili.
Lolu hambo, oluqala “ngokuchazana,” ekugcineni luhlanganisa inethiwekhi eqinile nefudumele yokubambisana. Luguqula yonke indawo yokungqubuzana ibe yitshe lokunyathela intuthuko futhi lufaka konke ukusebenzisana namandla okukhula. Lapho amalungu eqembu engasebenzi nje kuphela kodwa eqondana ngempela, umsebenzi udlula uhlu lwemisebenzi. Luba uhambo oluqhubekayo lokufunda ngokubambisana kanye nokuchuma ndawonye. Lokhu kungaba isu elihlakaniphe kakhulu lokusinda endaweni yokusebenza yanamuhla: ukupholisha okuvamile kube okungavamile ngamandla okuqonda okujulile. #ImisebenziYasendaweniYomsebenzi #UbuntuEmsebenzini #Ukubambisana Kweqembu #Ingqondo Yokukhula #IsikoLasendaweniYomsebenzi #Ukuthuthukiswa Kobuholi #Ubuhlakani Bemizwa #IkusasaLomsebenzi #Izindaba zeGoogle
Isikhathi sokuthunyelwe: Agasti-05-2025