Ingxenye 1
Ukulungiselela Ngaphambi Komhlangano—Ukulungiselela Okuphelele Kuyingxenye Yempumelelo
[Buyekeza Ukuqedwa Komsebenzi Odlule]
Hlola ukuqedwa kwezinto zesenzo ezivela emaminithini omhlangano wangaphambilini afinyelele isikhathi sawo sokugcina, ugxile kokubili esimweni sokuqedwa kanye nokusebenza kahle. Uma noma yimuphi umsebenzi wesisombululo ungakaqedwa, phenya futhi uhlaziye izizathu zokungaqedwa.
[Izibalo Eziphelele Zezinkomba Zekhwalithi]
Qoqa futhi uhlaziye izinkomba zekhwalithi zangaphakathi nezangaphandle zaleso sikhathi, njengesivuno sokuqala, izinga lokulahlekelwa yikhwalithi, izinga lokulahlekelwa yizinto ezilahliwe, amazinga okusebenza kabusha/okulungisa, kanye nokwehluleka kwekhilomitha eliyi-zero.
[Hlaziya Izigameko Zekhwalithi Phakathi Nesikhathi]
Hlela izinkinga zekhwalithi yomkhiqizo ngezigaba ngeyunithi, umkhiqizo, kanye nemakethe. Lokhu kuhlanganisa ukuthatha izithombe, ukuqopha imininingwane, kanye nokwenza ukuhlaziywa kwembangela eyinhloko. Dala isethulo se-PPT ukuze ubonise indawo kanye nezenzakalo zezinkinga zekhwalithi, uhlaziye izimbangela, futhi wakhe izindlela zokulungisa.
[Cacisa Izihloko Zomhlangano Ngaphambili]
Ngaphambi komhlangano, umphathi womnyango wekhwalithi kumele anqume izihloko zokuxoxisana nezixazululo. Abasebenzi bokuphatha ikhwalithi kufanele basabalalise izinto zomhlangano ezifanele kumayunithi ahlobene kanye nabahlanganyeli kusenesikhathi. Lokhu kubavumela ukuthi baqonde futhi bacabangele izinto zokuxoxisana kusenesikhathi, ngaleyo ndlela bathuthukise ukusebenza kahle komhlangano.
[Mema Abaholi Bezinkampani Abaphezulu Ukuba Babekhona]
Uma izihloko ezibalulekile okuzoxoxwa ngazo zingase zibangele ukungavumelani okukhulu futhi zenze kube nzima ukufinyelela esivumelwaneni, kodwa imiphumela yengxoxo izothinta kakhulu umsebenzi wekhwalithi, xhumana nemibono yakho nabaholi abaphezulu kusenesikhathi. Thola imvume yabo bese ubamema ukuthi bahlanganyele emhlanganweni.
Ukuba nabaholi abe khona emhlanganweni kunganquma kalula ukuthi umhlangano uzoqondiswa kuphi. Njengoba imibono yakho isivele ivunyiwe ngabaholi, isinqumo sokugcina somhlangano sizoba umphumela owulindele.
Ingxenye 2
Ukuqaliswa Ngesikhathi Somhlangano—Ukulawula Okusebenzayo Kuyisihluthulelo
[Ngena ngemvume ukuze uqonde ukuthi kukhona abantu ababa khona]
Phrinta ishidi lokungena ngemvume bese ucela ababekhona ukuthi bangene ngemvume. Izinhloso zokungena ngemvume yilezi:
1. Ukulawula ukuba khona endaweni futhi kubonise ngokucacile ukuthi obani abangekho;
2. Ukusebenza njengesisekelo sokuhlola okufanele uma kunezinhlelo zokuhlola ezihlobene, ngaleyo ndlela kuthuthukiswe ukunaka kweminye iminyango emihlanganweni esezingeni eliphezulu;
3. Ukwenza kube lula ukuqoshwa kwabantu abahlangana nabantu abanomthwalo wemfanelo. Uma eminye iminyango ingazisebenzisi izindaba zesisombululo kamuva noma ithi ayinalwazi, iphepha lokusayina lomhlangano lisebenza njengobufakazi obuqinile.
[Umbiko Ngomsebenzi Odlule]
Okokuqala, bika ngesimo sokuqedwa kanye nekhwalithi yomsebenzi wangaphambilini, kufaka phakathi izinto ezingaqedwanga kanye nezizathu, kanye nezimo zesijeziso. Bika ngokusetshenziswa kwezinqumo zemihlangano yangaphambilini kanye nokuqedwa kwezinkomba zekhwalithi.
[Xoxani Ngokuqukethwe Komsebenzi Wamanje]
Qaphela ukuthi umlawuli kumele alawule futhibambaisikhathi sokukhuluma, inqubekela phambili, kanye nesihloko ngesikhathi somhlangano. Okuqukethwe okungahambisani nesihloko somhlangano kufanele kumiswe.
Futhi qondisa wonke umuntu ukuthi akhulume ngezinto ezibalulekile zengxoxo ukuze agweme izimo ezibandayo.
[Hlela Abasebenzi Abaqopha Imihlangano]
Nquma abasebenzi abaqopha umhlangano ukuthi baqophe okuqukethwe okuyinhloko kwezinkulumo zeyunithi ngayinye ngesikhathi somhlangano bese uqopha izinto zesinqumo somhlangano (lo msebenzi ubaluleke kakhulu, njengoba inhloso yomhlangano empeleni iwukwenza izinqumo).
[Izindlela Zokuthola Izinkinga]
Uma kutholakala izinkinga zekhwalithi, umnyango wekhwalithi kufanele usungule “ifomu le-Quality Problem Ledger” ngokubeka izinkinga ku-ABC ngokohlobo lwazo bese ubhalisa izinkinga.
Umnyango wekhwalithi kufanele ugxile ekulandeleni izinkinga zekilasi A kanye ne-B futhi usebenzise ukuphathwa kombala ukuze kuboniswe inqubekela phambili yokuxazulula izinkinga. Emhlanganweni wekhwalithi wanyanga zonke, yenza ukubika nokubuyekeza njalo ngenyanga, ikota, kanye nonyaka (izinkinga zekilasi C zingaphathwa njengezinto zokubuka), okuhlanganisa nokwengeza nokuvala izinkinga ezahlukahlukene.
1. Izindinganiso Zokuhlukaniswa Kwezinkinga Zekhwalithi:
Ikilasi–Izingozi eziningi, amaphutha aphindaphindayo, izinkinga zekhwalithi ezibangelwa izici zabantu njengokwephula imithetho noma ukusebenza ngokuphambene nemithetho.
Ikilasi B–Izinkinga zekhwalithi ezibangelwa izici zobuchwepheshe ezifana nokuklama noma inqubo, izinkinga zekhwalithi ezibangelwa ukuntuleka kwemithethonqubo noma imithetho engaphelele, izinkinga zekhwalithi ezibangelwa izici zobuchwepheshe kanye nezihibe zokuphatha noma izixhumanisi ezibuthakathaka.
Ikilasi C–Ezinye izinkinga ezidinga ukuthuthukiswa.
2. Inkinga ngayinye yekilasi lika-A no-B kumele ibe “neFomu Lombiko Wesenzo Sokulungisa Nokuvimbela” (umbiko we-8D), ifinyelele umbiko owodwa ngenkinga ngayinye, yakhe ukulandelwa kwenkinga-isinyathelo-sokulwa-noma iluphu evaliwe ye-PDCA. Izinyathelo zokumelana kufanele zihlanganise izixazululo zesikhathi esifushane, zesikhathi esimaphakathi, nezesikhathi eside.
Emhlanganweni wenyanga osezingeni eliphezulu, gxila ekubikeni ukuthi uhlelo seluqalisiwe yini kanye nokuhlolwa kwemiphumela yokuqaliswa kwalo.
3. Ukuze kulungiswe izinkinga zekilasi A kanye nezinye zekilasi B, sebenzisa izindlela zokuphatha ezisekelwe kumaphrojekthi, usungule amaqembu akhethekile amaphrojekthi, bese uhlela izinkinga ngendlela ebikezelwe.
4. Ukuxazululwa kwazo zonke izinkinga zekhwalithi kumele ekugcineni kube nomphumela noma ukuguqulwa okuqinile, kube yindlela yesikhathi eside. Lokhu kufaka phakathi kodwa akugcini ngokushintsha ukudweba noma ukuklama, izinguquko zepharamitha yenqubo, kanye nokuthuthukiswa kwezindinganiso zokusebenza.
5. Umhlangano wenyanga osezingeni eliphezulu kufanele ubike izinkinga zekhwalithi kanye nenqubekela phambili yesisombululo kodwa akufanele wenze umhlangano wenyanga osezingeni eliphezulu ube yisivikelo noma ukuthembela ekuxazululeni izinkinga.
Ngenkinga ngayinye yekhwalithi, uma isitholakele, umnyango wekhwalithi kufanele uhlele iminyango efanele ukuthi ibambe imihlangano ekhethekile ukuze kuxoxwe futhi kwakhiwe “Ifomu Lombiko Wesenzo Sokulungisa Nokuvimbela,” ukuxazulula izinkinga ekulandeleleni kwansuku zonke.
6. Kwezinye izinkinga ezingakakhi izixazululo ezivalekile, zingaxoxwa ngazo emhlanganweni wenyanga osezingeni eliphezulu, kodwa iminyango efanele kufanele yaziswe ngolwazi olufanele kusenesikhathi ukuze ikwazi ukulungiselela ingxoxo kusenesikhathi.
Ngakho-ke, umbiko womhlangano wanyanga zonke kufanele uthunyelwe kwababekhona okungenani izinsuku ezimbili zokusebenza kusengaphambili.
Ingxenye 3
Ukulandelela Ngemva Komhlangano—Ukuqaliswa Kuyisisekelo
[Cacisa Izinqumo Bese Uzikhipha]
Cacisa zonke izinqumo zemihlangano, okuhlanganisa okuqukethwe komsebenzi othize, ama-node esikhathi, imigomo elindelwe, okuzofezwa, kanye nabantu abanomthwalo wemfanelo, kanye nezinye izinto ezibalulekile, bese uthumela kumholi wenkampani ophethe ukuze aqinisekiswe.
[Ukulandelela Nokuxhumanisa]
Umnyango wekhwalithi udinga ukulandelela njalo inqubo yokuqaliswa kwezindaba zokuxazulula izinkinga futhi uqonde inqubekela phambili ngesikhathi. Ngezinkinga ezahlukahlukene ezivela ngesikhathi sokuqaliswa, nikeza impendulo ngenkuthalo, xhumana, futhi uhlele ukuze ususe izithiyo ukuze kuqhubeke umsebenzi kahle.
Isikhathi sokuthunyelwe: Novemba-07-2025